TLDR if you want AirPlay and have lots of in-ceiling speakers this is the ONLY product for you. I have been searching for years and tried a bunch of alternatives. When I encountered an issue, OpenAudio worked quickly with me to resolve. I’m an incredibly satisfied customer.
Initially, I thought I was very lucky to have found a house with speakers everywhere that had been correctly wired to a central network closet. Then I was shocked when I tried to find solutions allowing me to AirPlay to every room. I had multiroom amplifiers but I would have needed to buy 20+ individual AirPlay preamps. Which means either terrible WiFi congestion or 20+ Ethernet cables to go along with the 20+ power sources. Ewwww. I settled for this for years and only had music in a couple rooms.
Now there are a handful of similar products that either cost 10x, have fewer sources, use AirPlay 1 only, or simply don’t look as clean.
So I ordered three of these. As I unboxed the first one, I was impressed with packaging, this wasn’t knocked around in transit. Then I was impressed with build quality, while lightweight it feels very solid. I quickly installed it in my rack and got to playing.
At first the app design was a little confusing, as I’ve found is typical with any matrix (many source to many zone) product. But it works just fine 🙂
Then came the disappointment. I couldn’t rename the AirPlay sources. So to play music in the kitchen I would have to remember to AirPlay to “AirPlay 1(HoloWHAS-10064)”. So I reached out to the company and they quickly responded.
Customer service, especially for hardware, is a rare commodity these days. They understood my concerns and proposed a solution. Given my background in technology, I was excited to help test updates (firmware/software) that would enable this new functionality.
They even surprised me by upgrading the device from 4×8 to 8×8.Now every zone has a custom named AirPlay 2 zone. I have been enjoying music much more as a result 🙂
I’m incredibly glad I reached out instead of just returning them and continuing my years long search. You should just buy this and be happy too!