Refund and Return Policy
We only accept returns for items that are defective or damaged upon arrival.
To be eligible for a return, your item must:
Be unused and in the same condition that you received it
Have a clear and proven defect or damage
Be returned within 7 days of delivery
We do not accept returns for:
Change of mind
Incorrect purchase
Items that were damaged after delivery due to misuse or mishandling
Returns are only accepted for defective or damaged items. Please email us at support@openaudiohome.com with your order details and supporting images. Once approved, we will provide the return address and instructions.
If your return is approved, we will provide you with the return address and instructions.
Refunds will be issued to your original payment method once we receive and inspect the item.
Shipping costs for return are the responsibility of the customer, unless the item was defective or damaged due to our error.
If you have any questions, please contact us at support@openaudiohome.com.
